New merchandise may be exchanged or returned for refund with your original packing slip subject to the conditions listed below. Floboxtv® reserves the right to decline any return or exchange where the product is not in “like-new” condition. “Like-new” means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. Shipping charges incurred in connection with the exchange or return of new merchandise are non-refundable.
We guarantee your satisfaction on every product we sell with a full refund — and you won’t even need a receipt.* We want you to be satisfied with your Floboxtv purchase. However, if you need help or need to return an item, we’re here for you!
If an item you have purchased from us is not working as expected, please ship it to the office address below and we will exchange or refund depending on your request.
General Return Policy
Any Merchandise you purchase from Flobotxtv.com may be returned within 30 days of purchase. Merchandise must be in new condition, with original carton / UPC, and all packaging / accessories / materials. After 30 days of purchase we will not fulfill requests for refunds. Sales will be final at that point.